RETURN POLICY
We understand that sometimes returns are necessary, so we offer a 14-day return policy for your convenience. You have 14 days from the date of receiving your item to request a return.
To be eligible for a refund, please ensure that the item is in the same condition as when you received it. It must be unworn or unused, in its original packaging, and in sellable condition. Additionally, you'll need to provide the receipt or proof of purchase.
To initiate a return, please contact us at klassikusjewelry@gmail.com. Once your return is accepted, we'll provide you with detailed instructions on how and where to send the package. Please note that we cannot accept returns that have not been requested in advance.
The cost of return shipping, as well as any applicable duties and taxes, are the responsibility of the customer.
If you have any questions regarding returns, feel free to reach out to us at klassikusjewelry@gmail.com. We're here to assist you.
Cancellation of Personalized Orders:
We understand that circumstances may change, and we accept cancellations. However, please note that cancellations are subject to a 5% cancellation fee, deducted from the original purchase price. If you wish to cancel your order, please contact us at klassikusjewelry@gmail.com within 24 hours of placing your order.
We reserve the right to cancel any order at any time for any reason. If you have any concerns or inquiries about canceling your order, please don't hesitate to contact us at klassikusjewelry@gmail.com.
Damages and Issues:
Please inspect your order upon delivery. If you notice any defects, damages, or receive the wrong item, kindly contact us immediately. We will promptly evaluate the issue and make it right.
Exceptions / Non-Returnable Items:
Certain items are non-returnable, including custom products (such as special orders or personalized items). If you have any questions or concerns about a specific item, please reach out to us for assistance.
Please note that we cannot accept returns on final sale items.
E-Gift Cards:
All E-Gift Cards are considered final sale and cannot be canceled or refunded.
If you have purchased goods on sale from our website, any refund will be issued in the form of an e-gift card, which can be used solely for future purchases on our website.
Exchanges:
If you'd like to exchange an item, the quickest method is to initiate a return for the original item. Once your return is approved, you can make a separate purchase for the new item.
Returns:
Upon receiving and inspecting your return, we will notify you of the approval status for your refund. If approved, the refund will be automatically processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If you have any further questions or require assistance, please don't hesitate to contact us at klassikusjewelry@gmail.com.
To be eligible for a refund, please ensure that the item is in the same condition as when you received it. It must be unworn or unused, in its original packaging, and in sellable condition. Additionally, you'll need to provide the receipt or proof of purchase.
To initiate a return, please contact us at klassikusjewelry@gmail.com. Once your return is accepted, we'll provide you with detailed instructions on how and where to send the package. Please note that we cannot accept returns that have not been requested in advance.
The cost of return shipping, as well as any applicable duties and taxes, are the responsibility of the customer.
If you have any questions regarding returns, feel free to reach out to us at klassikusjewelry@gmail.com. We're here to assist you.
Cancellation of Personalized Orders:
We understand that circumstances may change, and we accept cancellations. However, please note that cancellations are subject to a 5% cancellation fee, deducted from the original purchase price. If you wish to cancel your order, please contact us at klassikusjewelry@gmail.com within 24 hours of placing your order.
We reserve the right to cancel any order at any time for any reason. If you have any concerns or inquiries about canceling your order, please don't hesitate to contact us at klassikusjewelry@gmail.com.
Damages and Issues:
Please inspect your order upon delivery. If you notice any defects, damages, or receive the wrong item, kindly contact us immediately. We will promptly evaluate the issue and make it right.
Exceptions / Non-Returnable Items:
Certain items are non-returnable, including custom products (such as special orders or personalized items). If you have any questions or concerns about a specific item, please reach out to us for assistance.
Please note that we cannot accept returns on final sale items.
E-Gift Cards:
All E-Gift Cards are considered final sale and cannot be canceled or refunded.
If you have purchased goods on sale from our website, any refund will be issued in the form of an e-gift card, which can be used solely for future purchases on our website.
Exchanges:
If you'd like to exchange an item, the quickest method is to initiate a return for the original item. Once your return is approved, you can make a separate purchase for the new item.
Returns:
Upon receiving and inspecting your return, we will notify you of the approval status for your refund. If approved, the refund will be automatically processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If you have any further questions or require assistance, please don't hesitate to contact us at klassikusjewelry@gmail.com.